Are you still using a Systems Integrator to manage your Wide Area Network ? .............. Our carriers' fully managed hosted WAN solutions will eliminate your Systems Integrator's costs !

We specialise in consulting with organisations that need to implement, upgrade or optimise their WANs. Two very important considerations in WAN management are having the most cost effective and reliable connectivity solutions and, the ability to efficiently manage bandwidth. We have the expertise to analyse your needs in both of these areas and then to design a solution that will result in best practice connectivity and highly controlled yet flexible bandwidth management. Deploying your solutions and applications with Network Operators / Carriers who host and serve your applications on the most advanced hardware available, culminates in optimum traffic flow and happier more productive users.

In today's dynamic market, there are a multitude of connectivity options that should be considered when planning a wide area network installation. The most critical phase of this planning is in the design of the network. We are highly experienced in pinpointing which one of the different topologies will provide the best possible throughput of data to your remote locations.

Our extensive knowledge in routing architectures and topologies, support wide area network technologies, such as:

• MPLS (Multi-Protocol Label Switching)
• Frame Relay
• ISDN (Integrated Services Digital Network)
• PPP (Point-to-Point Protocol) connectivity
• SMDS (Switched Multimegabit Data Service)

 - Network Design
The most important networking decisions are made long before the first data transmission. What type of network will suit your organisation best? Most internetworks fall into one of two categories. Those that have been well designed and those that have merely been pieced together over time. The perceptible difference between these two types of networks illustrates the importance of good design. A well-designed network shows consistently high performance in application response time, the variation in response time, and
other performance parameters.

 - Resilience
Your network should provide a resilient platform for the applications it supports. A highly specified network might have to meet an availability target of 99% for all applications with a zero-downtime requirement for mission-critical applications. Ideally, the failure of any one link or networking device along the client-to-server path should not result in the loss of a client-server session. Automatic failover to an alternate path should occur within a time interval short enough to minimise the effect on existing sessions.

 - Scalability
When designing a network our engineers always recommend both software and hardware that will not be outgrown as your users or data needs expand. A scalable network can support growth without having to be radically redesigned. It can handle both the addition of users, network nodes or sites and the addition of new applications with increased bandwidth needs. To get a feeling for how scalable your network is, ask yourself the following question - What if my network had to serve twice the number of users, twice the number of nodes, or new applications that demanded twice the bandwidth? A scalable network can accommodate this growth and change without significant changes to its infrastructure. You should not have to redesign the fundamental network topology or the technology you use to accommodate growth. New nodes and users can be added to a scalable network in a simple building-block approach. Adding new nodes, for example, should simply entail the addition of a new section or block to an existing structure that serves as the core or backbone of the network. To accommodate increased bandwidth demands, you should be able to appropriately augment the LAN and WAN bandwidth as necessary.

 - Security
Access to your information should be instantaneous but also controlled, to keep prying eyes, both within and outside your organisation from viewing sensitive data. We use the industry's leading firewall and directory services to enable security on the networks that we build.

 - Stability
Our engineers will build in the maximum redundancy into every system we install to mitigate down time. Our commitment to disaster recovery after component failure is foremost.

 - Network Integration and Deployment
Network integration and deployment services can help you rapidly integrate and deploy affordable network solutions that meet your organisation's current requirements and can scale to meet future demands. With our policy-based network services you can safeguard your network, make valuable network connectivity more effective and enhance response times. Integrated voice, video and data network convergence can streamline your IT infrastructure to help improve customer service levels and telecommunication costs. Our integration/ deployment services include technology assessment, project management, and design and installation services. We help you sort through the curriculum software and hardware choices available to reach a standardised computer configuration. We then manage the entire implementation project to ensure a successful rollout with minimal interruption to daily activities. Our skilled professionals can help you avoid the necessity of designing, installing and maintaining separate networks for voice, video and data. Managing a single, integrated network can save you time, energy and money.

 - Network Analysis
Networks have a tendency to grow out of control. It becomes imperative to analyse the traffic on the network to determine if the network is optimised correctly. As networks become increasingly critical to organisations' business, so does the importance of having quality information on the performance of the networks, particularly where users are demanding and expecting 100% network availability in order to conduct their business. Usually the source of such information is provided by network analysers and network management tools, which are used to help detect, isolate and resolve problems after the fact. However, we believe that the application for network management tools should be directed at problem avoidance rather than just problem solving. We invested in a range of products and applications that can identify problems or issues even before they affect the network's performance and availability. We have the latest tools and technology to plug-in and to analyse the traffic on your network and prepare a comprehensive upgrade plan if needed. We will provide you with a comprehensive report and options to improve your LAN and WAN performance.

 - Network Audit and Documentation Overview
In order to proficiently maintain and support a network it is vital to have accurate information on the equipment used, its location and connectivity. Without this no guarantees can be given (by anyone) on how quickly faults can be resolved. For example, inaccurate information can result in the wrong spares being supplied to replace faulty equipment or the right spares dispatched to the wrong location. With networks constantly expanding and IT departments under pressure to do more with less resources, it is increasingly difficult for network professionals to find the time to track changes and keep information up to date. Even in the best-run organisations experience has shown that many clients still have difficulty providing such information readily and in an easy use format. To address this issue and to provide clients with better safeguards we have put in place our Network Audit and Documentation Services. This has been specifically designed to furnish the information needed by both the client and ourselves to ensure faults can be rectified first time and as quickly as possible, with the primary goal of reducing network downtime. The major objective of the service is to gather and collate as much information as possible on the network equipment. In particular:-

• What exactly is the equipment
• Where precisely is the equipment located

 - Network Audit
The Network Audit Service generates information that is essential for the efficient maintenance and support of complex networks. It can also provide the basic inventory needed for asset management and control. The audit will review each item of network equipment under contract and provide a comprehensive register containing information such as:- brief type description (e.g. switch, hub, router), manufacturer, model, type, connectivity (if marked) and location. Most of this will be generated from site surveys normally conducted shortly after contract placement. One of the major benefits of this process is that it allows both network management staff and our staff to familiarise themselves with the equipment configuration and its location. Thereby helping to speed up the resolution of reported faults. The importance of knowing the hardware and software version levels cannot be over emphasised since this ensures that correct replacements are used when failures occur so full operation is quickly restored. The collection of software configurations can also be offered giving the client a secure and independent record of the equipment set up. If required, we will hold this information with the rest of the audit information. This ensures that the equipment can be restored to full operation in the event of catastrophic failures where such configurations are lost or destroyed. The audit information will be reviewed with the schedule of equipment on a regular basis and anomalies discussed with the client. As an option, we can record additional information on the register as specified by the client, e.g. equipment asset number and value. Example copies of network documentation and associated database information may be obtained on request.

 - Network Documentation
This service makes use of a PC based documentation application that combines both graphics and database facilities, thereby enabling all relevant information to be held together in one package. The documentation produced provides a graphical representation (network map/diagram) of the network and includes necessary documented details required to support the equipment. This is made available to the client for use as a reference document. For example, this will allow network problems and changes to be clearly identified by the network management team and if applicable, we will generate a network map of the client's supported network and make it available for their own use. The software will provide a clear representation of the network in the form of a topology map, the equipment used and its connectivity. This will help in tracing problems and allow data flows to be better understood. In addition to depicting the network topology, the documentation package will provide a database detailing information about the network's equipment.